Terms & Conditions
Welcome to 9wicks! By using our website and services, you agree to these Terms & Conditions. Please read them carefully.
1. General
- These Terms apply to all users of the 9wick website, products, and services.
- By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
- We reserve the right to modify these Terms at any time. Changes will be updated on the website with a new “Effective Date.”
2. Account & Registration
- Users may need to create an account to make purchases.
- You are responsible for maintaining the confidentiality of your account and password.
- Any activity under your account is your responsibility. Notify us immediately of any unauthorized use.
3. Product Information
- We strive to provide accurate product information, images, and prices.
- Product availability, descriptions, and pricing may change without prior notice.
- Colors and designs may vary slightly due to display settings or handmade variations.
4. Orders & Payments
- Orders are confirmed once payment is successfully processed.
- Payment methods include cards, UPI, net banking, wallets, or other supported gateways.
- All transactions are subject to security checks and verification.
- We reserve the right to cancel or refuse orders in case of suspicious activity or errors in pricing/stock.
5. Shipping & Delivery
- Delivery timelines are estimated and may vary due to location or courier delays.
- We are not responsible for delays caused by natural events, holidays, or courier issues.
- Risk of loss or damage passes to the customer upon delivery.
6. Returns & Refunds
- Returns and refunds are processed as per our Return & Refund Policy.
- Items must be unused, in original packaging, and returned within the specified period.
- Refunds are credited to the original payment method after inspection.
7. Intellectual Property
- All content on the website, including logos, text, images, and designs, is owned by 9wick or its partners.
- You may not copy, reproduce, or distribute any content without written permission.
8. User Conduct
You agree not to:
- Use the website for illegal purposes.
- Upload harmful, offensive, or infringing content.
- Attempt to disrupt or interfere with website functionality.
9. Limitation of Liability
- 9wick is not liable for indirect, incidental, or consequential damages arising from your use of the website.
- While we take care to ensure accurate information, we do not guarantee perfection in product descriptions or availability.
10. Governing Law
- These Terms are governed by the laws of India.
- Any disputes will be resolved under the jurisdiction of Indian courts.